Frequently Asked Questions

Everything you need to know about your NOMATIC experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. As soon as your gear ships, we will send a tracking link so you can follow its journey to your doorstep.

What is your return policy?

We offer a 30-day return policy for items in new, unused condition with original packaging. Please note that shipping fees are non-refundable.

Do NOMATIC products come with a warranty?

Yes, we stand by our quality. Most of our bags and luggage carry a lifetime warranty against manufacturing defects to ensure your gear stays functional for years to come.

Do you ship internationally?

We ship to many countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.

How should I clean my NOMATIC bag?

To maintain the integrity of the materials, we recommend spot cleaning with a damp cloth and mild soap. Do not machine wash or dry clean your bags.

What payment methods do you accept?

We accept all major credit cards, PayPal, and interest-free installment options through partners like Affirm or Afterpay.